Privacy Policy

Privacy Policy

Privacy and confidentiality of your personal information is what we highly aim to keep as secure as possible with Mobily SMS. This Statement also forms a part of the Agreement between you and us for the use of the Mobily SMS Services and Website.


Confidentiality of Data

  • Unless we gain your permission, all personal information we gather from you are not sold, rented, traded or transferred to any other third party(unless it is obliged to do so under applicable laws or by order of the competent authorities) except as set out in this Statement.
  • Privacy and confidentiality of your personal information is what we highly aim to keep as secure as possible with Mobily SMS. Mobily SMS will never sell and/or leak it to anyone unless your permission is obtained and/or we have legal reasons for such action.
  • The user is solely responsible for the privacy and secrecy of his/her own username and/or password and any consequences might take place in case they are lost and/or stolen. Furthermore, the user have to be cautious with the information reveal. That is, if you voluntarily disclose any of your personal information (e.g. in message boards or via e-mail) to any other party then the user need to understand that it might be used in unsavory manner by other people.
  • You understand and agree that any messages that are misleading, defamatory, offensive, containing threats, and/or unlawful are automatically processed by our automatic filtering system. Such messages are dealt with by technical support specialists, who may delete them in case of a violation of the terms of usage as underlined by the website or the conditions of the Saudi Board of Telecommunication and Information Technology. The sender may even have his/her account revoked without compensation for transgressing the terms of usage.

Changes and updates to this Privacy Notice

This Privacy Policy may be revised periodically and, thus, subject for modification. Please revisit this page to stay aware of any changes. Your continued use of Mobily Site and Service constitutes your agreement to this Privacy Policy and any amendments.


Terms and Conditions

    1You agree to use the website only for permissible purposes, and you will not send or display any material on the website that trespasses on civilian rights; prevent them from using the website; contains any illegal matter, threat, abuse, libel, violation of others' privacy, others' copyrights or slang; insults to Islam or sacred symbols; has no viable reason; encourages in a way or another to commit a crime; or contains a violation of civil responsibility or any law.
  1. You understand and agree that any delays in sending and/or loss of messages is not Mobily’s responsibility in the following cases:
    • Incorrect input of mobile numbers
    • Unavailability of SMS service, usage of slang, or if the SMS is incompatible with the Receiver's phone.
    • Unviability of network coverage for the receiver’s phone or if the receiver is out of the network coverage area.
  2. If the User wishes to cancel Mobily services, the money paid will be refunded after deductions (consumed points).